How to Navigate and Search for Issues within the Support Center

 

1. Please visit homepage: https://support.radancy.net  

 

a) Within the Top Header there are the following Menus: 

      • Submit a request 
      • System Status
      • Academy 
      • Radancy’s Features 

 

  1.  

 

 

 

Submit a request 

Clicking on this menu will direct you to the request form where you can fill out a request pertaining to either a Technical Issue or a General Question. 

For more information about this, please see theHow to Submit a Request’ in the above Section 

 

System Status 

Within this section you will find real-time updates on performance pertaining to Radancy’s Features. Feel free to visit System Status and please subscribe to receive updates.  

 

Academy 

This link will direct you to our Academy. Unlock your potential with tailored learning paths designed for Administrators. Access on-demand courses and valuable resources anytime, anywhere. Empower your team with our on-demand courses and expert resources, designed to maximize efficiency and success.  

 

Radancy’s Features 

Explore our comprehensive suite of features, including Career Site, CRM, and Employee Referrals, tailored to enhance your talent acquisition efforts. 

 

 

 

  1. Search bar and Talent Acquisition Cloud – Feature Information 

 

 

 

 

Search Bar 

Enter your query to search for relevant support articles and resources within all of Radancy’s Features. 

 

Talent Acquisition Cloud - Feature Information

These are the Radancy Feature Tiles. Clicking on them will take you directly to the respective Help Center Page where you can then deep dive into the Feature.

 

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